Your privacy is critically important to us at Pacific Appliance Repair. This privacy policy outlines the types of personal information that is received and collected by our website and how it is used. By accessing or using our website and services, you agree to the collection and use of your information in accordance with this policy.

Information We Collect

We collect personal information that you voluntarily provide to us when you use our website to submit a call request form. This information includes your name, email address, phone number, and any additional information you choose to provide in your message. We also collect non-personal browsing data through cookies and web beacons.

Use of Information

We use the information we collect to respond to your requests, communicate with you, and provide the services you request. By using our website or contacting us, you allow us and our partners to contact you via phone, email, or text for service-related purposes. Non-personal browsing data collected through cookies and web beacons is used to enhance user experience by monitoring usage and improving our website.

Sharing Practices

Your personal information may be shared with our trusted partners and affiliates for operational and service needs. We ensure that these partners maintain the same level of data protection that we provide. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide users with advance notice, except as described in this policy.

Dispute Resolution and Limitation of Liability

By using our website, you waive your right to sue or take legal action beyond direct negotiation for disputes related to the website or services. Maximum compensation for any claims arising out of your use of the website or our services is limited to $100. In the event of a dispute, each party agrees to bear their own legal fees and expenses.

Opt-Out

You may opt out of receiving communications from us by calling us at: (323) 285-4639. Please note that this may impact your ability to receive information about your service requests.

Changes to This Privacy Policy

Pacific Appliance Repair reserves the right to update or change our privacy policy at any time. All changes will be posted on this page, and your continued use of the website after we post any modifications will constitute acknowledgment of the modifications and consent to abide by the updated policy.

If you have any questions about this privacy policy, please contact us for assistance.